06:36:43 19/10/2017
  • Returns policy

Returns Policy

We have every confidence that you will be more satisfied with the service and goods you receive from Ignis Firewood.

If for whatever reason you are not happy with the goods you receive then we want you to feel that you can return the goods to us.

Right to Cancel

  1. You have a cooling off period of 14 days after the date on which you have received the Goods. You can return the Goods at your cost and receive a full refund of the purchase price.
  2. During the cooling off period any cancellation must be given by written notice by either party.
  3. Goods must be returned complete and undamaged in the original packaging and must be returned in a good condition.

Regards,
The Ignis Firewood Team

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