06:36:33 19/10/2017
  • Terms and Conditions

Terms & Conditions

  1. Delivery is free within a 10 mile radius of our warehouse on all orders over six 10kg bags and will be delivered within three working days from when your order is placed.
  2. Orders received by 3pm will be despatched on the next working day.
  3. National deliveries will be delivered by our third party courier service at the costs laid out in our delivery section.
  4. International delivery costs will be quoted for upon request. Please contact us for quotes.
  5. Upon delivery, our delivery drivers or couriers will be as helpful as possible but responsibility is ultimately the customers to ensure the delivery is taken to its desired storing point particularly where access is limited.
  6. In the event of poor access for pallet deliveries then delivery will have to be curbside.
  7. Goods should be checked and signed for on arrival unless agreement has been made to leave the goods at the property at which point these will be left at the customer’s risk.
  8. During busy periods lead times may be extended. Ignis Firewood will make every effort to ensure that this is not the case. However, if lead times need to change then you will be informed in good time.
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